Tag Archives: complaints

Hats Off Carleton Place! — A Hard Wood Makeover-Before and After

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Linda is known for her complaining and whining- but she does it when she feels things could be better in Carleton Place. A touch of insanity? Maybe- but no one is perfect. So, on July 31st  Linda complained about a few things again.

While I know sometimes the call of nature comes when you least expect it– there surely should have been another place to put the porta potty on the most photographed tree in Carleton Place on Lake Ave West.

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Maybe it is not a huge deal to some– but honestly, if you are trying to sell the town to tourists– this is not a “good look”!

Thanks go to Joanne Henderson, Manager of Recreation and Culture who came to the rescue– and today the porta potty was moved.

Sometimes words (and apps) are not enough to express how grateful you are. The tree would like to thank Joanne Henderson with a funky tune by Sly and the Family Stone. Thanks also goes out to Nicole Guthrie!

“I want to thank you for lettin’ me
Be myself again..
Thank you!”

 

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Now if you really need somewhere to go down by the docks.. it’s across the road.

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The Constipation Blues in Carleton Place

 

 

 

 

Nothing Dies on Social Media– Think Before You Post

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Sometimes it has been suggested that using social media such as Facebook and Twitter can affect mental health and well-being. Is that what happens when a poster take it too far?

Imagine you have a business that you have invested your whole life savings in. One day a customer comes into your store or restaurant and unbeknownst to you they leave unhappy. Instead of taking their issues back to you and hashing it out, they go behind their computer and leave negative comments on an online site such as Facebook.

Did you know that just one single negative tweet, post, can hurt a business to such an extent it can cause a fatal amount of damage? Mind blowing isn’t it? Of course the nature of the beast is that people will complain anyway, but by creating a chain reaction, Facebook is now basically giving complainers a megaphone.

Should you not complain– am I out to lunch on my personal view?

Of course you should complain, as customers always deserve good product and service– but my suggestion again is to take it to the owner of the business first. You have to remember that inside the world wide web, nothing will ever die. Once a thread or conversation starts, those comments are going to be there forever. Suddenly, the whole world knows about your bad experience, has an opinion about it, and a business could be all but wiped out.

We are all human and we all make mistakes, but there seems to be more armchair commentary on Twitter and Facebook than anywhere else. People are now held to a higher standard, and social media is a great place to vent with no repercussions. In small rural towns like Carleton Place, personal and private lives are mingled, and online rants quickly become the source of topic in town. While some may create fake accounts to get involved in an online discussion, a company absolutely cannot, and are defenseless.

Hiding behind a computer screen allows anyone to become as ugly as they’d like, and that negative attention and attitude can easily spill over. We are fortunate to be able to say what we want, but sometimes the things that go through our minds shouldn’t go out our mouths – or our fingers.

Please think before you post– after all— “we’re here for a good time–not a long time.”