Author’s Note- As of 2016 Sherry is working for Slackoni’s now on Mill Street. Everyone who misses her from Ballygiblin’s can find her there now.:)
Years ago I was told by my Grandfather that women should have ambition, but not too much. So what happens when you meet a woman that believes in no such thing? I had no idea that once upon a time Sherry Duquette used to shop at my former store Flash Cadilac in Ottawa. Neither did she until we had a gab fest at Ballygibin’s a week ago. If you loved the Ottawa night life of days gone by, you will remember Sherry from The Downstairs Club in Ottawa. Now there’s a flashback! When I write about someone, I like to see what they do, and this woman is so busy with everything it’s impossible to pin anything down.Technically, she waitresses at night at Ballygiblin’s and then works in management during the day at Ontario Linen Solutions in Carleton Place.
Watching Sherry work with people in both places would empower anyone. You can see that she honestly loves her job and literally kills her customers with kindness. Not only that, but she juggles her family life along with her husband and children– 6 days and 4 nights a week.
Sherry invited me to her day job at Ontario Linens Solutions as they are providing all the table linens for the Ladies Who Lunch event June 6th at our local town hall. What do I, or you, know about the linen business? We know it isn’t rocket science, it’s just clean product and service right?
Well I was shocked, just shocked, that we have this type of business right in the midst of Carleton Place. Who knew? Anyone who thinks Ontario Linen Solutions just shuffles tablecloths and napkins needs to be straightened out immediately. I was most certainly was!
Sherry explained to me that Ontario Linen Solutions are actually innovators in the laundry business. I had no idea that most companies offer poor service, and multi-year contracts, all of which are the industry norm. As I marveled at all the washers and dryers and thankful I didn’t pay their gas bills; she told me what they had was unique. Most linen services have no human contact when it comes to cleaning and use a tunnel washer system. That means if there is a rip or a stain it isn’t caught. At Ontario Linen Solutions, the quality is noticed right away and all non-perfects go into the garbage. However, sheets with the slightest of imperfections are donated to our local Lanark Interval House. Ontario Linen Solutions also replaces their older stock with new items added on a regular basis.
Did you know that Sherry, along her husband Christian, and boss Mike, also personally deliver if someone needs linen in an emergency? The bottom line is: you can always count on them and they guarantee a personal touch. No contracts and the sky’s the limit- from 1 bag to truckloads can be done by them. I was shocked to see 100’s of butcher gloves, along with the tablecloths, napkins, sheets, towels, chef coats you name it, all into the mix. I watched a woman fold a fitted sheet with such precision Martha Stewart would have give her a gold star. I suddenly thought of my ill-folded sheet cupboard and hung my head in shame.
You could see the excitement in Sherry’s eyes as she showed me all the colours for wedding linens. If I was a bride I would be overwhelmed– but never fear, Sherry unlike myself, is grounded, and can solve any bride’s dilemma’s.
Sherry, throughout the two interviews was calm, cool and collected. She was much like the linen she deals with- the more changed-the sweeter. But as I got in my car I wondered. Even with the help of her husband, how does she have all this the strength and perseverance on a daily basis?
I think Dan from Ballygiblin’s summed it all up in a nutshell:
She’s Sherry.. are there any options?